In order to apply for a Refund against an order please email us your order # with product name, original proof of purchase receipt (proof of payment) and your complaint/reason/issue for requesting a Refund at ?and our customer care agent will get in contact with you. Alternatively you can call us on +16472197194 from Monday to Saturday between 10:00 am - 6:00 pm (EST).

Eligibility Criteria For The Refund

The user must have a valid proof of purchase or order number.
The request for a Refund must be made within 14 days from the date of delivery.
The product or service must meet the criteria outlined in our Refund policy.
All Refund items must be in their original condition without evidence of use.
It is the responsibility of the customer to get the outfit delivered back to our warehouse.

Refund Criteria

Incorrect Size: If the size delivered is different than ordered or measurements are not according to the size chart displayed on website
Item does not match description or Picture: If the product delivered is different in design, color, work technique, fabric etc
Incorrect Order: Different product or variant gets deliveredQuality Issues: Quality defects in the product leading to wearability concerns.
Items/Accessories Missing: Product delivered with pieces missing. Only applicable if the product is not wearable.
Product Damaged: Broken, eroded, faded, stained product delivered.
Customer will bear the cost of shipping of Refund

MODIFICATIONS TO THE REFUND POLICY:

We reserve the right to modify or update this Refund policy at any time. Any changes will be effective immediately upon posting the revised policy on our